Case processing times
DEKSA processes applications and inquiries continuously and as quickly as possible. Below is an overview of the expected processing times for different types of cases.
The processing times stated below are the expected processing times for standard cases. Complex cases, or cases where information or documentation is missing or incomplete, will take longer. Applications must therefore accurately describe the circumstances of the case and include documentation to support it. Your complete and correct input as the applicant will help ensure quicker case handling time.
As a general rule, we cannot provide information about when your specific case will be completed. It is not necessary to request an update on your case or ask about when it will be finished. If there are any errors or uncertainty in your application, or if DEKSA requires more information from you, we will notify you via message at My page.
Please note that processing times may be longer during public holidays or times of high demand.
Type of case |
Number of weeks expected |
|---|---|
| Export licence for defence related goods (List I) and dual-use goods (List II) | 2-4 |
| Export licence for dual-use goods (List II) | 16 |
| Export licence and transfer licences for defence related goods (List I) | 6-12 |
| General inquiries export control | 8 |
| Import certificate and delivery certificate | 3 |
|
Product assessment The processing time will vary significantly depending on the complexity of the case.
|
12 |
|
Cases regarding exports to a sanctioned country See the list of countries with sanctions and the regulations and restrictions that apply to the country you wish to export to.
|
4-10 |
| General inquiries about sanctions | 18 |
|
Appeal of decision You have the right to appeal a decision within three weeks. The appeal must be submitted in writing via My page. Please refer to the case number the appeal concerns.
|
12 |