About My page

What is My page used for?

All applications and inquiries related to export control and sanctions must be submitted via My page:

• Application for an export licence
• Application for brokering, technology, and service licences
• Application for import certificates
• Application for delivery verification certificates
• Application for pre-approval for exports to countries subject to sanctions and restrictive measures, such as Iran and Russia
• Application for certification in accordance with the ICT Directive
• Quarterly reporting on exports of defence material
• Registration of companies to use a general transfer licence
• Written inquiries related to export control, sanctions, or restrictive measures

Your questions relating to a case in My page can be submitted via correspondence in the case’s comment section.

Registration and User Management

Companies and private individuals intending to use My page must register as users. Your company’s contact information is automatically retrieved from the Brønnøysund Register Centre when you enter the organisation number.

Companies and other organisations are responsible for managing their own users.

The company themselves must:

• Activate new users in My page
• Assign the necessary permissions for users to act on behalf of the company, e.g. administrator rights, rights to submit applications and reports
• Deactivate their company’s users when they no longer require access

If a company does not have active users to handle tasks such as activating new users or assigning permissions, DEKSA can activate a user upon receiving written authorisation from the company, sent to post@deksa.no.

Please note that your company must issue a written authorisation for the first user account. This is to ensure the security and confidentiality of your user.

Errors and Support

If you experience issues or errors logging into My page via the access “ID-porten”, you must contact Digdir, which manages this functionality.

Questions about using the system or error messages within the My page (after logging in) can be sent via email to support@deksa.no.